Friday, March 23, 2018
Privacy Policy

Your Privacy is Important to Us.

Bigfish Publications has a strong commitment to providing excellent service to all of our customers, including respecting your concerns about privacy. Our privacy policy is effective for all Bigfish Publications websites and publications, including but not limited to Poolsearch.org, Spasearch.org, SpaRetailer.com and PoolSpaCertified.com

This statement contains numerous general and specific details about the steps we take to respect your privacy concerns.

About Bigfish Publications: Bigfish publishes numerous buying guides to assist consumers evaluate the merits purchasing leisure products for their home, pool, spa, patio, and garden. Simply stated…We are an organization dedicated to consumers evaluating the merits of swimming pool or spa ownership. To support this cause, we have developed a collection of publications, web sites and bulletin boards focused exclusively on educating consumers about the fascinating pool and spa industry.

Normal Web Site Usage: We have not configured this website to collect any personally identifiable information from your computer when browsing this site. This means that, unless you voluntarily provide us with personal information, we will not know your name, your e-mail address, or any other information identifiable to you.

Disclosure of Information to Third Parties:
E-Mail Marketing. We do not want to send you e-mail that you do not want to receive. We maintain opt-in e-mail lists for communicating general announcements, new product offerings and special offers, but you will not be added to any of these lists by visiting our web site unless you choose to do so. We may send email to current and past customers. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail to opout@bigfishpublications.com. Please be sure to send the e-mail from the address you wish to have deleted or if sending from a different email address, be sure to include the e-mail address you want us to delete.

Requesting Magazines, Referral or Certified Retail Information. When a visitor requests a planning guide, magazine or related literature from our websites or publications, Bigfish Publication collects personally identifiable information about the requester, including but not limited to your name, mailing address, telephone, and email to complete your request. At your direction and with your approval (when you click on the "Submit" button), the information that you provide will be sent via the Bigfish Publications Network and automatically forwarded to one or more of our affiliate partners who offers the types of pool, spa, home, garden, or leisure product(s) you have identified, other parties relevant to your request, and/or other 3rd parties. Our affiliate partners include but are not limited to, builders, dealers, equipment manufacturers, and financial lenders. After our affiliate partner(s) receive your request for information, you further authorize them to contact you directly via phone, e-mail or other communications to send you marketing & promotional information related to their products and services.

Information from the "Contact Us" section of a Bigfish Publications Web site. In the "Contact Us" form, we may ask you for personally identifiable information such as your name, mailing address, email address, etc. This information will not be sold to any person or organization. However, your information may be shared with other parties relevant to your transaction to help resolve any issues you report to us.

Opt-Out/Remove: If you tell us that your personal information such as your name, mailing address, telephone, and email should not be used as a basis for further contact, please contact our customer service department toll-free at 1-877-808-POOL, ext. 102 during normal business hours to make such a request or online via opout@bigfishpublications.com . Once notified, we will respect your request and promptly remove your name within 7 days from receiving additional literature or e-mail from Bigfish Publications.

Cookies: Bigfish Publications uses cookies to better serve you. We use cookies to store visitor preferences, record session information, such as which survey questions have been answered, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, ensure that visitors are not repeatedly shown the same promotional messages, customize Web page content based on visitors' browser type or other information that the visitor sends. These cookies are permanent unless deleted by you.

Links to Other Sites: If you choose to leave this website via links to other sites, Bigfish Publications is not responsible for the privacy policies or content of those sites, nor is Bigfish Publications responsible for the cookies those sites might deposit on your hard drive.

Changes to Our Privacy Policy: In the future, we reserve the right to periodically change our privacy statement for Bigfish Publications. All changes will be posted here for easy access by our visitors and subscribers.

Contacting Bigfish Publications: If you have any questions about this privacy statement or privacy concerns, Please contact our customer service department toll-free at 1-877-808-POOL during normal business hours if you have specific questions regarding our privacy policy. Thank you.